1. Stimuli Couture Design does not handover InDesign, Photoshop, Illustrator or any source files or fonts or originals of illustrations. We will supply final flattened, printable or distributable files for the client to use. The intellectual property that we have developed in setting up files is not part of the sale; hence we do not hand over source files. Stimuli Couture Design retains intellectual property rights over all files except the *final artwork.
  2. Until full payment has been made, Stimuli Couture Design retains ownership of all original artwork or parts contained therein (other than material supplied by the client), whether preliminary or final. Once a final concept is delivered to a client and full payment is received the final artwork files* will be transferred to the client and they will retain usage and ownership for purposes outlined in the project invoice only for the purposes in which it was created. Any other usage not discussed will need to be negotiated.
  3. *Final artwork indicates the final artwork as a whole. Client does not have rights to use, modify or distribute any individual elements, i.e.; photos, illustrations etc. or to modify and resell this artwork.
  4. This granting of copyright does not extend to the use of design proposals and concepts submitted to but not approved for the work outlined. Until final payment Stimuli Couture Design retains ownership of all artwork and website architecture. Stimuli Couture Design reserve the rights to certain elements used to create your images including fonts, patterns, stock images, textures, colour palettes and other non exclusive items.
  5. Stock photos purchased by Stimuli Couture Design are licensed to us only. They may be used in projects that are created by us only. We cannot transfer any license of images and you do not have any rights to use, distribute or sell them.
  6. Stimuli Couture Design will not be liable for any intellectual property or copyright issues resulting from the use of client supplied resources.
  7. The Client also agrees to allow Stimuli Couture Design to showcase any/all work created in the course of a project as part of our portfolio.
  8. The first consultation with the client is free. Additional one-on-one consultations of any duration, including travel time, and any phone consultations over 30 minutes are billable at our hourly rate of $120 + gst in increments of 15 minutes.
  9. All invoices are strictly “payable upon receipt of invoice”.
  10. Upon acceptance of any quote, you must pay a 50% deposit. The Client agrees to our payment structure of:
  11. 50% non-refundable deposit of the quoted amount to commence the design project.
  12. 25% is due after 3 rounds of changes/revisions have been complete and (in projects totally over $2000 only)
  13. 25% is due on the day of delivery, sign off or live date.
  14. The project deposit is non-refundable, and if a project is cancelled by the Client, for whatever reason, the deposit will serve as a cancellation fee. Along with a pro rata payment based upon the time spent if it exceeds 50% of the quoted work. If the Client did not pay a deposit, in the event of cancellation, the Client will be obligated to pay all fees and expenses associated with the work performed up to the date of cancellation.
  15. Any booking fees, delivery fees, design commencement fees, or progress payments are non-refundable once work has commenced if the client terminates the contract, after work has commenced.
  16. The client shall have 30 days to respond to each draft/request for information submitted. If the client has failed to respond after 30 days, Stimuli Couture Design will deem the project complete. At such time, Stimuli Couture Design shall have no further obligation to the client, and the client shall pay Stimuli Couture Design all fees and expenses associated with the work performed.
  17. Invoices are considered delinquent thirty (30) days from the date of the invoice. After the thirtieth day, a late charge of $50.00, together with interest pursuant to the provisions of the Queensland Supreme Court Act 1947, currently set at 10% per annum (calculated daily), and shall be added to the total debt owed.
  18. You shall be liable for all costs related to collection of delinquent invoices, at the agreed rate of up to 75% + GST, plus any third party fees, court costs and attorney’s fees, which shall be added to and form part of the total debt owed.
  19. If we are providing printing or production of artwork in any form, you must also read and agree to our printing / production terms and conditions.
  20. If we are engaging in a website project, you must also read and agree to our website terms and conditions that will be included in your contract.
  21. Any other contract you enter into with Stimuli Couture Design shall be read in conjunction with and add to these terms and conditions.


  1. In circumstances where the customer provides artwork prepared by a third party, Stimuli Couture Design shall not be responsible to check the material for accuracy before printing or production and all material produced from that artwork shall be at the risk of the customer.
  2. Because of difference in equipment, processing, paper, inks, pigments and other conditions between colour proofing, computer monitors and production pressroom operations, a reasonable variation in colour between proofs and the complete job shall constitute acceptable delivery.
  3. Orders-
Once the artwork has been approved and sent to the printer, please assume it to be final and it may not be able to be altered, changed or deleted once the order has been received, without a cancellation fee and/or associated costs.
We may not send resupplied artwork, dependent upon which stage the job in question has progressed to. Should incorrect artwork have been supplied, we must be notified by telephone or email and may incur associated costs, again dependent upon which stage the job in question has progressed to.
  4. Pre-Press -
We do not colour match business cards or letterheads. Colours may vary from day to day, press to press, board to board and back to front. Varnishes and laminates may also affect colour output. We will not reprint for colour or shade discrepancies.
  5. Printing/Finishing – 
Please note there can be a trimming variance of plus or minus two millimeters due to the guillotine cutting system. Business cards may vary more than above due to the celloglaze plastic compressing under the pressure from the guillotine.
  6. Dispatch -
We will not be held liable for any orders that are delayed either from the printer’s production facility or by any third party provider. We will not be held liable for any loss of earnings or any legal action taken as a result of a delay in production or delivery.
If the goods are delivered in a damaged condition or in damaged boxes, it is your responsibility to note this on the delivery docket with the courier immediately upon delivery. Any goods signed for will not be reprinted unless this has been done.
  7. Reporting Errors -
Any queries regarding printing, finishing or accounting errors must be made within 7 days of receipt of goods or invoice.
All reprint requests must be made via email or post, and a posted sample of the goods in question must be sent to us with this 7 day timeframe.
If the error is clearly identified as a printing or finishing error, all steps will be taken to rectify the problem within a reasonable amount of time, at the discretion of the printer. 
If the problem is a result of incorrect artwork the client will be responsible for the reprinting and any associated costs.
  8. Accounts -
All accounts must be paid for prior to printing.
Any outstanding balances that incur a cost of recovery to us, including interest, will be on-charged accordingly.
  9. The placement of any order, with or without a purchase order, is a legally binding contract and by this you are agreeing to these terms and conditions, and that you will abide by these at all times.
  10. No physical or electronic proofs have been allowed for and may incur an additional cost.


By placing an order, the customer agrees to the following conditions of Hire. All rental items remain the property of Stimuli Couture Design. The rental agreement is between Stimuli Couture Design and the Customer.


Responsibility for the rental items remains with the Customer during the rental period, which includes from the time the items are in the Customer’s possession until the items are accepted back into the possession of Stimuli Couture Design.


The rental period is for 1-3 days. Stimuli Couture Design must agree to any extension to this period. Should the rental items be held for a longer period without prior agreement, the Customer will be charged a full days rental for every additional day.


Some items do show some wear in the form of minor scratches, discoloration, scuffs and chips.

Upon supply of rental items to the Customer, the Customer is required to inspect the items and acknowledge via signature the condition of items. Please allow up to 30 minutes for inspection. If the Customer fails to do this, the rental items are deemed to have been supplied in a clean and undamaged condition.

Upon return of the rental items to Stimuli Couture Design, Stimuli Couture Design will inspect the items to ensure they are in the same condition as they were supplied. Please allow up to 30 minutes for inspection.


Pick-up and delivery service is available at an extra cost. Collect & drop-off times to be agreed at time of booking.


The Customer is responsible for taking extra care when handling the rental items, including informing others (i.e. venue) of this, to prevent breakages or damage to items. The Customer is also responsible for ensuring that any food or liquid displayed on the rental items does not cause any damage to the items including heat damage, scratching or staining.

All rental items supplied by Stimuli Couture Design are clean and ready to use. Due to the age and fragile condition of our rental items we prefer to wash items ourselves. We do not charge additional cleaning fees. All excess food & liquids should be carefully removed from the rental items with a paper towel or cloth. Under no circumstances should the rental items be cleaned with a scourer or washed in a dishwasher.

All rental items supplied by Stimuli Couture Design are packaged carefully to protect against breakage or damage during transit. If the Customer is dropping-off rental items at our business premises, they are required to ensure the rental items are packed as they were supplied and are safe for transit, including using the packaging material (foam, bubble wrap) and containers supplied. Any loss or damage to the packaging material or containers supplied will be charged at replacement value.


A security deposit is required when paying the final balance and will be refunded once the rental items have been inspected and cleared of damage, breakage or loss. Security deposit will be refunded within 7 days, in full or deducted according to any damage, breakage or loss.

Security deposit amount is determined by the order total as listed on the Customer’s invoice. For orders totaling $300 or less, a $100 security deposit is payable. For orders totaling greater than $300, a security deposit equal to 35% of order total is payable.

If there is any damage, breakage or loss to the rental items the Customer will be charged as per the replacement value listed on their invoice. Replacement value of our rental items is based on the current retail value. The replacement value will be deducted from the Customer’s security deposit. If the replacement value exceeds the security deposit the Customer will be charged for the additional costs which is payable within 7 days of your event.


A booking deposit equal to 50% of order total will be required at time of booking. This reserves all rental items listed on the Customer’s invoice. Orders are not confirmed unless booking deposit is paid. The final balance is payable 7 days prior to the Customer’s event.

We accept cash payment via bank transfer. Stimuli Couture Design account details are included on Customer invoice. 


Changes to orders, including additions, substitutions & reductions can be made up to 7 days prior to the Customer’s event. Additions & substitutions are subject to availability. Reductions after that time will be charged 50% of the hire cost.

All cancellations must be made in writing to Stimuli Couture Design. In the event of cancellation, the Customer’s deposit will be refunded in full if they let us know 30 days or more from the event date. If the Customer lets us know less than 30 days from their event date, they will be charged 50% of the hire cost. 


Stimuli Couture Design accepts no responsibility for injury caused to any person or damage caused to any property of the Customer resulting from the hire of the rental items.

Stimuli Couture Design reserves the right to change these Conditions of Hire at any time.